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Frequently asked questions

Quick answers about ordering, delivery, and product support.

Ordering & quotes

You can browse the product catalog, add items to your cart, and proceed to checkout. For larger systems or custom solar water pump sizing, use our contact form or WhatsApp and our engineers will respond with a recommendation.

Delivery & lead times

Lead times depend on stock and your location. We confirm availability after your order or inquiry. If an item is out of stock, we will propose an alternative or revised timeline.

Installation & warranties

Product warranties are stated on each product page where applicable. Installation scope (if offered) is agreed in writing before work starts. Keep your order confirmation for warranty claims.

Payments

Accepted payment methods are shown at checkout. For bank transfers, use only the payment instructions provided on your invoice or checkout confirmation.

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Kepla Engineering Ltd

Typically replies within minutes

👋 Hi there! How can we help you today? Feel free to ask about our solar products or request a quote!
12:18 AM